Responsible Gambling
02.10.2026

Responsible Gambling Tools and Practices

The thrill of online gambling should always be grounded in safety and self-control. With online casinos available 24/7 at the tap of a screen, keeping gambling habits at a healthy level has become a genuine challenge for many players. Problem gambling is a serious issue, but the industry has developed safeguards to help players maintain control.

Responsible gambling (RG) is a collaborative initiative driven by online casinos, regulatory bodies, and independent organizations. Its primary goal is to equip you with the tools you need to manage your playtime, monitor your spending, and step away when necessary.

Online Gaming Stop and Limits

Problem gambling is a significant and growing issue within the world of online gambling. Because online casinos and betting platforms are available almost everywhere at any time of the day, many players face genuine struggles in keeping their gambling habits at a healthy and manageable level.

To combat this, responsible gambling initiatives have been established. These initiatives are set into motion by online gambling providers, regulatory bodies, and various other entities responsible for controlling gambling activities. The primary goal of these initiatives is to empower players with the necessary resources and tools to safely regulate their own gambling habits. This is achieved through the implementation of diverse limits, comprehensive self-exclusion options, and specialized software designed to foster safe and responsible play.

At Bonusto.com, we believe that an informed player is a safe player. In this comprehensive guide, we will provide you with a detailed overview of the responsible gambling options currently available, empowering you to utilize them effectively should the need arise. It is important to note, however, that while these tools are highly effective for monitoring and regulating habits, they will likely not be sufficient to help a player overcome problem gambling completely on their own.

Responsible Gambling Options Offered by Casinos

To help players gamble responsibly and to remain compliant with strict regulatory standards, modern online casinos generally provide a suite of responsible gambling tools. These features are readily available to be activated if you ever feel that your gambling is getting out of hand.

In the vast majority of cases, these tools are offered and applied on an individual casino basis. This means that the specific responsible gambling limits or options you configure at one casino will only apply to that single website. Unfortunately, this inherent design limits the overall effectiveness of the tools. For instance, a player can easily bypass a deposit limit established at one casino by simply opening an account and playing at a different casino.

There is, however, a notable exception to this rule. Certain larger groups of casinos provide group-wide responsible gambling options. If you choose to opt-in for a measure like self-exclusion at a casino that belongs to one of these larger networks, you will subsequently be blocked from playing at any of the other casinos within that same group. Because every operator group handles these procedures differently, this group-wide rule does not necessarily apply across the board.

Below, we take an in-depth look at the specific tools you can expect to find. Responsible Gaming Tools Options

Self-Exclusion

If you recognize the need to stop playing entirely for a specified duration, the majority of online casinos provide a self-exclusion feature. By utilizing this option, you will be strictly prohibited from gambling for the time period you have selected.

  • The timeframes available for self-exclusion typically vary from one casino to another.
  • Despite these variations, the most widely spread and common options include 12 hours, 1 day, 1 month, and 6 months.

To initiate a self-exclusion, you must navigate to the dedicated ‘responsible gambling’ section of your chosen online casino, locate the self-exclusion tool, select the timeframe you desire, and activate it. If the online casino’s systems are functioning properly, you will be entirely blocked from playing during this period. This block should remain absolute, even if you directly contact the casino’s customer support team and request to be allowed to play.

Furthermore, during the self-exclusion period, casinos are supposed to cease sending any marketing information to the excluded player. While it is uncertain if every single online casino adheres to this rule, sending promotional materials to a self-excluded individual is highly unethical and should never happen.

  • It is worth noting that larger gambling portals offering diverse products—such as casino games, poker rooms, and sports betting—occasionally provide separate self-exclusion options for each specific vertical.
  • This setup means you could potentially exclude yourself exclusively from the casino section while retaining the ability to play peer-to-peer poker.
  • Naturally, the option for a complete, site-wide self-exclusion is also made available in these instances.

The exact procedures that take place during or after a self-exclusion period can differ significantly depending on the casino. Some operators maintain a strict policy where you cannot play under any circumstances until the period expires, whereas others might allow you to cancel your self-exclusion following a designated “cooling-off” period.

  • The cooling-off period is a mandated amount of time that a player must wait between the moment they cancel their self-exclusion and the moment they are actually allowed to resume playing.
  • For longer self-exclusion terms, this cooling-off period can last up to one week.
  • This delay is crucial, as it gives the player ample time to pause and reconsider whether resuming their gambling activities is truly a safe decision.

Worryingly, there are instances of casinos allowing players to cancel their self-exclusion immediately without any cooling-off period. This practice is fundamentally immoral and directly contradicts the entire purpose of the self-exclusion concept. We stand firmly against this dangerous practice and advocate for all casinos to handle self-exclusion protocols correctly and ethically.

Deposit Limits

For players who do not wish to cut off their access to gambling entirely but still want a structured way to control their spending, deposit limits are an excellent tool. Establishing a deposit limit allows you to restrict yourself to depositing only a specific maximum amount of money over a chosen timeframe.

  • The available timeframes for deposit limits vary depending on the casino you choose.
  • Generally, players can select from limits spanning 1 day, 1 week, or 1 month.

The calculation method for these time periods also varies by operator. The primary difference lies in the level of detail applied to the timeframe. For example, some casinos utilize strict calendar days, meaning a daily deposit limit is active from exactly midnight to the following midnight. Conversely, other casinos track the limit based on any continuous 24-hour rolling period.

When you initially set a deposit limit, the restriction is applied to your account instantly. The same instantaneous application occurs if you decide to lower your existing limit. However, if you attempt to increase your limit to deposit more funds, the change is generally subject to a delay. Depending on the casino, an increase may take 24 hours to take effect, while others impose a strict 7-day waiting period. While procedures vary, responsible gambling best practices dictate that limit increases should never be granted instantly.

Loss Limits

Another highly effective tool offered by many casinos is the loss limit. This feature allows you to cap exactly how much money you can lose over a specific timeframe. While it functions similarly to a deposit limit, a loss limit also actively applies to the funds already sitting in your player account, whereas a deposit limit only restricts the injection of new funds.

  • The timeframes available for configuring loss limits are generally identical to those offered for deposit limits.
  • The most commonly available periods are 1 day, 1 week, and 1 month.

Though exact mechanisms can differ between operators, the loss limit is usually calculated as a “net loss” limit. This specific calculation factors in both the total amount you have wagered during the selected period as well as the total amount you have won back from those wagers. If we ignore external factors like bonus funds, a net loss limit essentially dictates the maximum amount your total balance is allowed to decrease over the given timeframe.

Wagering Limits

Wagering limits share characteristics with both deposit and loss limits, but they focus entirely on the total volume of your bets. This tool restricts the total amount of money you are permitted to wager over a chosen period. Crucially, the outcome of your gaming session—whether you are winning or losing money—has absolutely no influence on the wagering limit.

  • For example, imagine you configure a daily wagering limit of $200 and decide to play a slot machine at $2 per spin.
  • Under this limit, you will be allowed to play exactly 100 spins, regardless of the financial outcome of those spins.
  • Whether you end the session with a $200 loss or a $2,000 profit, once your total placed bets hit the $200 threshold, you will be blocked from playing further.
  • You must then wait until the chosen time period expires before you can place any additional wagers.

The available timeframes for wagering limits tend to mirror those of deposit and loss limits, most frequently offering 1 day, 1 week, and 1 month options.

Session Length Limits

Managing time is just as vital as managing money. Some casinos offer session length limits, a feature that restricts your gambling activity to a predetermined amount of time within a specific timeframe. Once you reach this time limit, you are barred from gambling until the predetermined period expires, though you generally retain the ability to log into your account to perform actions like requesting a withdrawal.

  • For instance, if you establish a session length limit of 2 hours per day, you will be locked out of playing after 120 minutes of active gambling.
  • You will not be able to resume play until the day concludes, which is calculated either as a calendar day or a rolling 24-hour window depending on the site.

Based on our research, this particular feature is not as widely implemented across online casinos as financial limits. However, if your chosen casino does support it, it serves as an excellent tool for players who find themselves spending too much time glued to the screen.

Bet Size Limits

For players who wish to retain their ability to deposit and play freely but want to restrict the financial risk of individual wagers, the bet size limit is an ideal solution. As the name suggests, you simply set a maximum bet size, and the system prevents you from placing any wager higher than that amount.

Because casino games vary wildly in terms of volatility and gameplay mechanics, this tool can sometimes be quite sophisticated. You may occasionally find configurations that allow you to set different maximum bet limits for different types of casino games. This nuanced approach allows players to finely tune their safety limits without overly restricting their overall experience.

  • As an example, a player could configure a maximum bet size of $5 specifically for slot machines, while simultaneously allowing a $50 maximum bet for roulette tables.
  • Under these rules, attempting to play a slot game at $10 per spin would be blocked, but placing a $10 bet on the roulette wheel would be accepted.
  • Furthermore, larger gambling portals often extend this granularity across different verticals, allowing you to establish separate bet size limits for sports betting, poker, and casino games independently.

If you notice a personal pattern of aggressively increasing your bet sizes following a losing streak, implementing a strict bet size limit can effectively short-circuit this dangerous habit. However, if your betting habits are completely out of control, it is highly advisable to seek stricter measures or professional help for problem gambling rather than relying solely on bet size limits. Reality Check for Resposible Gambling

Reality Checks

Reality checks operate differently from the previously discussed limits because they do not physically restrict your ability to play, deposit, or place wagers. Instead, a reality check serves as an informational prompt that interrupts your gameplay after a designated period to provide you with data about your current session.

While the exact details can vary, a reality check pop-up generally provides two key pieces of data:

  • The total amount of time that has elapsed since your gambling session began.
  • The total amount of money you have won or lost since the session started.

While time-based notifications are universally common across casinos that use reality checks, data regarding financial wins and losses is less frequently included. When the prompt appears, it typically requires the player to actively choose to either continue playing or log out of the casino. Many reality checks also include a convenient link to the player’s gambling history, allowing for a deeper examination of betting habits.

  • A standard reality check might read: “You’ve been playing for 2 hours. During this time, you’ve lost $380.87. Continue playing – Log out – Gambling history”.

It is vital to understand that reality checks are not a definitive cure for problem gamblers. While they effectively notify players that it might be time to take a break, they can sometimes backfire if a gambling problem is already present. Because “chasing losses” is a classic symptom of problem gambling, suddenly seeing a pop-up explicitly detailing how much money has been lost might inadvertently trigger a stronger urge to keep gambling in a desperate attempt to win the funds back.

Opting Out of Receiving Marketing Communication

While not directly tied to the act of placing a bet, opting out of marketing communication is an absolutely critical responsible gambling practice. Many online casinos provide players with the ability to opt out of marketing materials, preventing the operator from sending promotional emails, SMS messages, physical mail, or making promotional phone calls.

Players usually have the granular ability to select which specific forms of communication they wish to disable or enable, but an option to universally disable all marketing should always be present.

  • It is important to note that opting out of marketing does not prevent the casino from sending essential, account-related administrative emails.
  • However, players who opt out should absolutely never receive promotional materials designed to incentivize further play.

For individuals struggling with gambling addiction, any form of promotional incentive can be incredibly hazardous. Even seemingly innocuous offers, such as a handful of free spins, can be the exact trigger that sucks a vulnerable player back into a cycle of unhealthy gambling. Consequently, the ability to permanently disable marketing communications is a non-negotiable pillar of responsible gambling that every single provider must respect and implement.

Account Closure

If you decide to stop playing entirely, completely closing your casino account should be a straightforward and accessible option. Regrettably, this is not always the reality. Securing a permanent account closure without any avenue for future reopening can often be an unnecessarily difficult task.

While all casinos are expected to offer account closure capabilities, some operators seemingly design the process to be as convoluted and complicated as possible. Furthermore, accounts closed through standard procedures can usually be easily reopened simply by contacting the customer support department. Because of these flaws, we generally do not recommend relying on the standard account closure option as a primary responsible gambling practice. Utilizing the formal self-exclusion tool is a far more robust and reliable method.

Responsible Gambling and Related Casinos

When evaluating responsible gambling tools, it is easy to assume that every casino operates in a vacuum as an entirely separate entity. In the real world, this is rarely true. A vast number of online casinos operate as part of larger corporate groups, sharing ownership, management infrastructure, and operational policies.

When a player activates a responsible gambling limit at a casino belonging to one of these broader networks, the restriction is sometimes automatically applied across all sister casinos within the group. The enforcement of this practice varies wildly from group to group, and it is safe to conclude that not all of them execute it flawlessly.

  • We have documented scenarios where a player formally self-excluded from a specific casino, yet was inexplicably allowed to open an account and gamble at a sister site within the same group.
  • The situation worsened when the player actually won money.
  • Upon requesting a withdrawal, the player was informed that they were technically forbidden from playing due to their prior self-exclusion at the sister property—a rule buried in the Terms and Conditions.
  • As a result, their legitimate winnings were entirely annulled, and the casino merely refunded the initial deposit.

This scenario represents a profoundly unfair situation. While the inclusion of cross-casino self-exclusion clauses in the Terms and Conditions is theoretically a positive safety measure, such clauses must be strictly enforced before the player is allowed to deposit and play, not selectively enforced only after a withdrawal is requested. In this scenario, it is highly probable that the player was completely unaware of the hidden corporate relationship between the two websites. Had the player lost their deposit instead of winning, it is incredibly likely that the casino would have quietly kept the money, meaning the player was subjected to a scenario where they were gambling with zero actual chance of keeping any potential winnings. This is undeniably unfair to the consumer.

Because operators handle this dynamic so differently, a universal recommendation is impossible. However, players must constantly remain aware of the following facts:

  • Casinos rarely operate in total isolation and are frequently part of larger corporate groups.
  • Activating a responsible gambling limit at one venue could inadvertently impact your standing at associated casinos.
  • Players may remain entirely unaware of these corporate relationships until a conflict arises.

Responsible Gambling Options Offered by Countries

Recognizing the limitations of individual casino tools, several countries have integrated country-wide responsible gambling systems directly into their national legislation. These systems most frequently take the form of comprehensive, nationwide registers of individuals who are legally barred from gambling.

Alongside national governments, several high-profile casino licensing authorities have successfully deployed their own centralized systems, such as the UK and Sweden. Other jurisdictions, like Malta, are actively developing theirs. These authoritative systems mandate compliance from every single casino holding a license from the respective authority. Below, we explore the most impactful regulatory schemes currently shaping the landscape.

Gamstop

Gamstop serves as the official national self-exclusion scheme for the United Kingdom. Its primary function is to empower players to self-exclude simultaneously from every single online casino operating under a UK Gambling Commission (UKGC) license. While the scheme is still undergoing full implementation and not every single operator is fully integrated yet, the mandate requires all UKGC-licensed casinos to eventually join the network.

  • Gamstop registration is strictly limited to players residing within the UK.
  • Once registered, the system ensures the individual is blocked from accessing any legally operating casino in the UK market.
  • To enroll, users must supply their name, postcode, date of birth, and e-mail address.
  • Players are given the choice of three distinct self-exclusion durations: six months, one year, or five years.
  • According to Gamstop’s official website, registered individuals will unfortunately continue to receive casino marketing communications unless they take the initiative to opt out from each operator individually.

Spelpaus

Following the recent liberalization of the Swedish gambling market—a move that allowed international operators to legally enter the space—Swedish players gained access to robust new protections, most notably the national self-exclusion scheme known as Spelpaus.

Spelpaus operates on a similar premise to Gamstop but delivers a significantly stronger level of protection.

  • Utilizing Spelpaus effectively blocks a player from accessing all online casinos holding a Swedish license, but it also extends its block to all physical, brick-and-mortar casinos in Sweden, which are managed by a state-run monopoly.
  • Crucially, the system mandates that casinos are strictly prohibited from sending advertising and promotional messages to anyone on the Spelpaus register during their self-exclusion period.
  • This automatic marketing block is an incredible benefit, as removing the temptation of promotional offers is a vital component of any successful self-exclusion strategy.

Swedish users can tailor their Spelpaus exclusion to last for one month, three months, six months, or “until further notice”. For the finite timeframes, the block automatically lifts once the period expires. However, if the “until further notice” option is selected, the exclusion remains active indefinitely and cannot be manually disabled by the player until a minimum of 12 months has elapsed.

MGA Self-Exclusion Scheme

The Malta Gaming Authority (MGA) stands as one of the most prominent and respected gambling licensing bodies globally. At present, the MGA operates a unified self-exclusion scheme that applies exclusively to land-based casinos located within Malta. However, the authority has announced ambitious plans to expand this unified system to encompass all online gambling operators holding an MGA license.

Once fully realized, this system is expected to function similarly to the UKGC’s Gamstop. The critical difference, however, is that while Gamstop is geofenced to UK residents, the MGA’s scheme is intended to protect all players playing at MGA-licensed sites, regardless of their geographical location.

Currently, this expansive online self-exclusion system is not yet operational, and a definitive timeline for its launch remains unclear. Engineering a flawless, unified database across hundreds of independent international casinos is an incredibly complex undertaking. Should the MGA execute this successfully, it will represent a monumental upgrade to global responsible gambling infrastructure.

Note: While numerous similar systems exist globally, we have focused on Gamstop, Spelpaus, and the MGA as they represent the most impactful and important models currently in development or operation. If you believe other schemes warrant inclusion, we welcome your feedback. 

Cool off Gaming

Apps and Tools to Block Access to Gambling 

Beyond casino-specific tools and national registers, players can leverage third-party software designed to block gambling access on a global scale. These applications range from dedicated gambling blockers to general parental control suites that can be configured to restrict casino content.

Generally, these tools operate using one of two primary methodologies (or a hybrid of both):

  • Blocking specific domains: These applications rely on a proprietary, continually updated database of known online casinos and gambling operators. Because they target specific URLs, they require constant updates to remain effective against new sites. However, this method accurately blocks harmful sites while safely allowing access to helpful, gambling-related support resources.
  • Keyword-based filters: This method broadly blocks any web page containing specific trigger words like “casino”, “bet”, or “gambling”. While this approach doesn’t require constant domain updates, it is highly prone to blocking legitimate support websites, making it somewhat counter-productive. Furthermore, these filters can be obtrusive, falsely flagging entirely unrelated content simply because it contains a triggered keyword.

Note: Due to a lack of maintenance and outdated technology, dedicated keyword-based gambling filters are largely obsolete, and thus excluded from our recommended list.

When utilizing these tools, it is absolutely critical to install the software across every single device you have access to. If even a single smartphone or laptop is left unprotected, the entire strategy is compromised. In moments of weakness, picking up an unprotected device to gamble is incredibly easy, immediately restarting the cycle of addiction.

BetBlocker

BetBlocker stands out immediately because it is a completely free application, unlike the majority of its competitors that require paid subscriptions. While investing money in overcoming addiction is always worthwhile, a robust, free solution offers immense accessibility.

BetBlocker is designed to block access to an extensive list of gambling sites and features two distinct operational modes:

  • Gambling self-exclusion: This primary mode is used to personally block access to gambling. Once active, the user cannot access any site within the software’s extensive database for a period ranging from 24 hours up to “forever”.
  • Parental Control: This secondary mode is tailored for parents aiming to shield their children from gambling and other restricted content. It utilizes a password-protection system, allowing the restriction to be toggled on and off. While designed for minors, adults can utilize this mode for self-regulation, provided the password is managed securely.

Because BetBlocker utilizes a domain-blocking methodology, it will not prevent gambling advertisements from appearing on unrelated sites, nor will it block gambling platforms not currently in its database. Despite these minor limitations, BetBlocker is an exceptional, free resource available across Windows, Mac, Linux, Android, and iOS, with no limits on the number of device installations.

Gamban

Gamban is a highly respected blocking utility that functions similarly to BetBlocker, actively restricting access to gambling URLs maintained within its comprehensive cloud database.

  • Unlike BetBlocker, Gamban is a premium, paid software.
  • However, it is worth noting that certain gambling operators and support organizations occasionally provide Gamban licenses to their users entirely for free.
  • The software is fully compatible with Windows, Mac, Android, and iOS platforms.
  • Additionally, Gamban provides dedicated customer support to assist users with installation queries or technical issues.

Net Nanny

While not explicitly engineered as a dedicated gambling blocker, Net Nanny is a powerful software suite that can easily be adapted for this exact purpose. Primarily marketed as a parental control application, it is designed to manage how children interact with digital devices, offering tools for screen time management, application monitoring, and robust internet filtering.

It is the internet filtering technology that makes Net Nanny a viable responsible gambling tool. Because it is fundamentally a parental control app, it is difficult to effectively use it to block yourself. Instead, it is best utilized by having a trusted friend or family member install and manage the software on your devices, or by using it to protect someone else.

  • The filtering capabilities allow administrators to block specific categories of undesirable content, including gambling.
  • Administrators can configure the system to completely block access, allow access, or trigger warning notifications when someone attempts to view restricted content.

Like all software, Net Nanny has its quirks. For instance, to ensure it works effectively on mobile devices, all default web browsers must be disabled, forcing the user to exclusively browse via the proprietary Net Nanny Internet browser. While this is a somewhat restrictive workaround, the software remains a potent, paid option available on Windows, Mac, Android, and iOS.

Other Responsible Gambling Principles

The concept of responsible gambling extends far beyond the specialized tools and limit settings provided directly to players. A truly responsible gambling ecosystem also encompasses the ethical operational standards of casino operators, software providers, and regulators.

In a broader context, responsible gambling requires strict adherence to the following fundamental areas:

  • Protection of vulnerable players: This encompasses the deployment of the self-exclusion tools discussed above, alongside active provision of support resources and safe-play environments for problem gamblers.
  • Underage gambling prevention: Gambling is strictly an adult activity. Operators must implement rigorous age verification and identity checks to guarantee that individuals under the age of 18 (or the local legal age) cannot access real-money play.
  • Keeping player information safe: Casinos handle massive volumes of highly sensitive personal and financial data. Operators are obligated to utilize advanced security protocols to prevent this data from being compromised or misused.
  • Fast and reliable payments: Financial integrity is a cornerstone of player safety. Online casinos must process player withdrawals swiftly and securely, ensuring funds are distributed without unjustified delays.
  • Keeping gambling fair for all players: The games themselves must be demonstrably fair. This includes offering games with verified Return to Player (RTP) rates, ensuring legitimate winnings are honored, and eliminating predatory or unfair clauses hidden within the terms and conditions.
  • Ethical and responsible marketing: Gambling advertisements must never target minors or individuals known to be vulnerable. Furthermore, promotional materials must represent the realities of gambling honestly, avoiding the creation of unrealistic financial expectations that fuel addiction.
  • Anti-money laundering procedures: Casinos are highly susceptible to money laundering risks. Operators must enforce stringent Know Your Customer (KYC) and verification procedures to deter and disrupt illegal financial activities.
  • Ensuring customer satisfaction: Ultimately, providing a safe, ethical, and highly functional platform ensures that customers are treated well, which is in the absolute best interest of both the player and the operator.

Our Approach to Responsible Gambling

At Bonusto.com, our editorial standards are built on a foundation of trust, expertise, and a relentless commitment to player safety. Although we do not function as a gambling operator ourselves, the promotion and enforcement of responsible gambling principles is one of our absolute top priorities.

We are dedicated to ensuring that our website visitors remain thoroughly protected when navigating the online casino landscape. To achieve this, our review process involves paying extremely close attention to how individual casinos treat their customer base, rigorously verifying whether they conduct business fairly, and actively checking that all vital responsible gambling practices are strictly followed.

We firmly believe that all gambling should be both fair and safe.

  • Gambling is only fair when casinos do not attempt to trick or deceive their players, when terms and conditions are completely free of predatory clauses, when bonuses feature reasonable and achievable payout conditions, and when players receive their legitimate winnings without hassle. We only recommend casinos that demonstrate fairness, and if our review process uncovers any deceitful practices, we will unequivocally expose them to our visitors.
  • Gambling is only safe when it is rigorously restricted to adults, when vulnerable demographics are protected rather than exploited, and when players are provided with the robust responsible gambling tools necessary to regulate their habits. If a casino fails to uphold these safety standards, we view it as a critical failure. We also advocate for safe casinos to utilize backend software that actively prevents players from unknowingly breaching terms and conditions.

Above all, we care deeply about how gambling is portrayed to the public. Too often, casino gaming is marketed as a viable method to make money online—a narrative that couldn’t be further from the truth. We ensure that our content presents gambling exactly as it is, actively avoiding making the activity seem better or more profitable than reality. 

Be Gamble Aware whem playing online casinos

Frequently Asked Questions (FAQ)

Can I trust that a deposit limit will apply immediately?

Yes, when you decide you wish to set a strict deposit limit on your account, the casino software applies this restriction instantly. The same instantaneous application occurs if you decide to lower an existing limit.

Will my limits instantly increase if I change my mind?

No, if you attempt to increase an existing limit to allow yourself to deposit more funds, this modification is generally not applied instantly. Depending on the specific casino’s internal protocols, this increase will typically be delayed for 24 hours or up to 7 days to comply with strict responsible gambling best practices.

Does a loss limit protect the money I already have in my account?

Yes, unlike a deposit limit which only restricts new funds, a loss limit actively applies to the funds you already hold in your active player account.

Can I stop a casino from sending me free spin offers?

Yes, numerous online casinos provide their players with the explicit ability to opt out of all marketing communications. Utilizing this feature will effectively prevent the casino from sending you any promotional emails or messages, which is vital because even a seemingly harmless offer like free spins can suck a vulnerable player back into unhealthy habits.

Should I just ask customer support to permanently close my account?

While all casinos should ideally provide an option to completely close your account, getting an account permanently shut down without the option to reopen it later can actually be a highly difficult task, and it is usually very easy to reopen the account by simply contacting customer support again. Because of this flaw, we generally recommend utilizing a formal self-exclusion tool over a standard account closure request.

If I self-exclude, can I still play poker at the same site?

This depends entirely on the operator. Larger digital gambling sites that feature a massive range of products (like casino, poker, and sports betting) will sometimes offer separate, modular self-exclusion options explicitly for each section. This technically means you could self-exclude from the casino games while still retaining the ability to play poker against others, though the option for total site-wide exclusion is always present.

Adrian, Casino Expert & Reviewer

Adrian

Casino Expert

As the driving force behind Bonusto.com, Adrian is an accomplished Casino Expert and Reviewer who successfully bridges the gap between cutting-edge technology and the iGaming industry.